Job description
Description of Work
The North Carolina Office of Recovery and Resiliency (NCORR) in the Department of Public Safety (DPS) is responsible for executing multi-year recovery and resiliency projects related to damage sustained in Hurricanes Matthew and Florence. The Office headquarters is in Research Triangle Park. The Office’s work focuses on supporting long-term recovery for storm survivors and communities impacted by the two storms. The Office actively engages in projects in the following areas: Single-Family Homeowner Rehabilitation/Repair, Housing Repair Reimbursement, Single-family Homeowner Reconstruction, Homeowner Buyout, Mobile Home Repair, Mobile Home Replacement, Homeowner Assistance, Infrastructure, Affordable Housing and Mitigation.
North Carolina Office of Recovery & Resiliency is fully funded on grants and positions will be maintained as long as funding is available. The position is EHRA, which means it is exempt from the rules and regulations of the NC Office of Human Resources Act (GS126), except for Articles 6 and 7 of that Chapter, due to state statutory and/or funding requirements.
This position qualifies for teleworking on a part-time basis as part of a State Teleworking Program. Any telework will be under the conditions of the State Teleworking Program Policy, and the employer may end any teleworking arrangement at any time at the employer’s sole discretion.
Key responsibilities
This position will lead business and systems analysis efforts to facilitate enhancements and modifications to the Salesforce based system of record. Major focus will include helping the team achieve a high level of performance and quality, holding teams accountable for their work, removing obstacles, and mentoring less experienced team members to ensure deliverables and timelines are met. The selected candidate will assist in defining the project’s schedule and scope while balancing this with timely and regular value deliveries, organize and lead working sessions and project status meetings. If selected, the candidate will document business processes, process mapping, flow (e.g., Visio, Lucid Charts), and complete user journey mapping (current) and facilitate the design of a future state using BPMN 2.0.
Required qualifications
Minimum Education and Experience Requirements
Bachelor’s degree from appropriately accredited institution in a discipline related to the area of assignment with three years of programmatic experience related to the area of assignment; or an equivalent combination of training and experience.
The major objective will be to support the Product Owner in managing communications with stakeholders, managing customer’s expectations for deliverables, and implementing an effective project methodology. The selected candidate will work closely with software developers and architects to ensure technical designs align with business needs and is feasible to implement while also having direct project correspondences by preparing and reviewing project proposals, memos, meeting minutes.
Preferred qualifications
Bachelor’s degree from appropriately accredited institution in a discipline related to the area of assignment with three years of programmatic experience related to the area of assignment; or an equivalent combination of training and experience.
Experience level
3
Years
Technical skills
Knowledge, Skills and Abilities / Competencies Minimum Education and Experience are REQUIRED to qualify for this position. Candidates should possess 5 of the 10 Knowledge, Skills and Abilities listed below. We will not review resumes in lieu of Experience and Education listed on the application To qualify for this position, applicants must document on the application that they possess
Soft skills
Salary range
62739
-
109794
Benefits
NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment typesFor permanent and time-limited appointments: Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.
Work hours (per week)
40
Job requirements
ALL of the following: -Thorough knowledge of business systems, business analysis methodologies and processes and how they apply to technology in the applicable area(s). -Experience proactively identifying and managing situations requiring complex communication for internal and/or external audiences. -Experience in recognizing and fully understanding the limitations of business information systems in relation to business processes. -Outstanding analytical skills in order to interpret clients’ business needs and to translate them into application and operational requirements and analytical problem solving. -Experience in managing projects: planning the project scope, directing staff members, handling change requests, forecasting budgets, and keeping within allotted timelines. -Working knowledge with analyzing current processes, improvements, and procedures that create future configurations which lead to gains in efficiency and cost savings. -Experience in making recommendations on issues that affect the direction of business systems and the business stakeholders. -Experience in developing, monitoring, and communicating changes to project scope, project plans, timelines, status, issues, and risks for complex projects. -Demonstrated excellent verbal and written communication skills, with a proven ability to translate business and technical ideas clearly. (Writing samples may be requested.) -Skilled in exercising creative and critical thinking in evaluating complex situations and developing solutions. -Knowledge of Salesforce, sandbox testing methodologies, training, and/or data analysis..
Application deadline
November 18, 2024
Contact information
8473878767
About the Company
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